Terms of Service

Paint is a back-office tool for painting contractors: estimating, crew scheduling, job performance tracking, budgeting, invoicing homeowners, and related features. We’re a small team and we ship improvements continuously — features may change, improve, or occasionally be retired. We’ll use reasonable efforts to give notice before removing anything significant.

You need an account to use Paint. Keep your sign-in method secure — you’re responsible for activity that happens under your account. You must provide accurate information and be at least 18 years old (or the age of majority where you live).

If you invite teammates to your store, you’re responsible for the access you grant them. Owners and admins can manage roles and remove members at any time.

• New accounts get a 14-day free trial. No credit card is required to start.
• After the trial, Paint costs $49.99 per month, or $499.99 per year — every feature, unlimited estimates and team members. Prices may change; we’ll give you at least 30 days’ notice before any increase affects you.
• Billing is handled by Stripe. Subscriptions renew automatically until canceled.
• You can cancel anytime from your account settings. Cancellation takes effect at the end of the current billing period, and your data remains available to export.
• If a payment fails or a subscription lapses, we may suspend access to paid features until billing is resolved.

Paint can generate invoices and branded PDFs and email homeowners a magic link to view and pay. When you collect payment through Paint, you — the painting contractor — are the merchant of record. The homeowner pays your company. Paint does not take possession of job funds, does not act as the customer’s merchant, and does not take a cut of those payments in the current product.

Payments are processed by Stripe on a connected account in your name. By connecting Stripe you agree to the Stripe Connected Account Agreement. Stripe’s processing fees, disputes, chargebacks, refunds, tax reporting (including Form 1099-K where applicable), and payout timing are between you and Stripe. Paint is not a bank, payment processor, or money transmitter.

Already-sent invoice links remain payable even if your Paint subscription later lapses, until you void the invoice or refund the payment in Stripe. You are responsible for not double-billing a client in Paint and another system such as Buildertrend.

If you connect QuickBooks Online, you authorize Paint to create and reconcile accounting records in the company you select. You are responsible for choosing the correct company, service item, income account, and tax treatment, and for reviewing conflicts, partial payments, refunds, disputes, and any entries that require accounting judgment. Disconnecting stops future synchronization but does not remove records already created in QuickBooks.

Paint lets contractors send estimates for electronic acceptance and retain the accepted version and signature evidence. Customers can use an invitation link without creating a Paint account. The contractor and customer, not Paint, are the parties to the work agreement. These platform terms do not supply that agreement's job terms or determine its governing law.

Contractors are responsible for accurate party and property details, scope, pricing, payment terms, signer authority, and any legally required notices, cancellation rights, licensing, or project disclosures. Paint does not generate statutory cancellation forms or certify legal compliance or signer identity. Use a separate approved process where required; an electronic signature does not replace other obligations.

Editing an estimate or disabling a document link does not amend or cancel a signed agreement. Handle changes through a separately agreed change order. Email submission is not proof of delivery; contractors must follow up on delivery problems and honor paper-copy requests and applicable cancellation rights. Retained evidence may remain after account closure as explained in the Privacy Policy.

The business data you put into Paint — estimates, jobs, schedules, budgets, uploads — is yours. You grant us the limited rights needed to host, process, back up, and display that data to you and the teammates you authorize. We handle personal information as described in our Privacy Policy.

You’re responsible for the accuracy of the data you enter and for having the right to share any data you upload.

You agree not to:

• Break the law or infringe others’ rights using Paint;
• Probe, disrupt, or overload the service, or attempt to access another customer’s data;
• Resell or white-label Paint without our written permission;
• Reverse engineer the service except where the law expressly allows it.

We may suspend or terminate accounts that violate these terms. Where practical, we’ll warn you first.

Paint calculates labor, materials, and pricing from the production rates and costs you configure. The numbers are only as good as your inputs, and we make no guarantee that any estimate, budget, or plan produced with Paint will be accurate or profitable. Bidding decisions are yours.

Paint, including its software, design, and branding, belongs to High Altitude Solutions. These terms don’t grant you any rights to our trademarks or code beyond using the service. Buildertrend™ is a trademark of its respective owner; Paint is not affiliated with or endorsed by Buildertrend.

Paint is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the service will be uninterrupted or error-free, though we work hard to keep it both.

To the maximum extent permitted by law, High Altitude Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of Paint. Our total liability for any claim is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

You can stop using Paint and request account closure at any time. We may suspend or terminate your access for violation of these terms or non-payment. On termination, you can request an export of your data and request deletion, subject to the transaction-record retention and preservation exceptions explained in our Privacy Policy. Account closure does not cancel agreements between you and your customers.

These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules. Any disputes will be resolved in the state or federal courts located in Colorado.

We may update these terms from time to time. If a change is material, we’ll notify you by email or in the app before it takes effect. Continuing to use Paint after changes take effect means you accept the updated terms.

Questions about these terms? Reach out through the contact form — you’ll hear back from the people who build Paint.